Refund Policy

At Auggie Lamb, we have an extensive variety of products that come from various places around the world.  Some of our products are customized right here in Edmond, Oklahoma.  Some of them are produced by outside manufacturers and are made to order (this is why you need to pay close attention to our sizing charts).  Some of our products are sent to you directly from our suppliers and because of this, shipping might take a little longer than you’re used to.

For custom orders, turnaround times will vary and will be discussed on a one-on-one basis.

For our made-to-order products, they will generally be ready for shipment 5-7 days after your purchase.  If an item is backordered, you will be notified that it will take a little longer to process.  I try my very best to insure that you get your purchases in a timely manner.

Orders that are sent to you directly from our suppliers can take between 2-4 weeks, sometimes longer.  You will be notified of an estimated shipping time upon purchase.

Orders with multiple products may be sent in multiple shipments!

Each product listing will clarify if it is a made-to-order item or if it will be shipped directly from the supplier.



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